Privacy Policy

Information We Collect

When you submit a quote request through our website, we collect your name, email address, phone number, vehicle information, service location, and any additional notes you provide.

How We Use Your Information

We use your information solely to respond to your quote request, schedule and confirm detailing services, and send service reminders and follow-up communications.

How We Share Your Information

We do not sell your personal information to third parties. Your information is used exclusively within Vellum Auto Detailing for the purpose of providing the services you requested. We may share limited information with third-party service providers (such as payment processors) solely as necessary to complete your transaction, and only to the extent required to do so.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

Your California Privacy Rights (CCPA)

As a California resident, you have the right to request access to the personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at contact@vellumauto.com.

Cookies

Our website may use basic analytics cookies to understand how visitors interact with our site. We do not use advertising or tracking cookies.

Security

We take reasonable measures to protect your personal information. Form submissions are transmitted securely via HTTPS.

Contact

For privacy-related questions, contact us at contact@vellumauto.com or call (949) 544-5962.